Zowie

·

2023

CS/CX & Wine

A client event and product launch.

Product launch · Event

Credits
Brand Lead: Karolina Szostek; Graphic Design: Julia Kostrzewa, Barbara Lewandowska
Challenge

An industry event for Zowie's clients, built around the launch of Zowie Inbox — but without the conference trappings.

Goal

An event that works like a product: consistent, considered, remembered for the right reasons.

Solution

Designing the space at Mysia 3 in Warsaw, the welcome packs, the main presentation for the Zowie Inbox launch, and panels on generative AI in customer service — conversations that actually go somewhere.

Outcome

A standout reception for Zowie's clients, with room for an open exchange of ideas — and, at its center, the launch of what was then a new product, Zowie Inbox, which opened up real discussion about the future of generative AI in customer service. Every guest left with something worth keeping: the thinking and the welcome pack.

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