Zowie

·

2020

Rebranding

A company-wide rebrand — from strategy and naming to rollout.

Rebranding · Brand strategy · Visual identity · B2B SaaS

Credits
Brand Lead & Strategy: Karolina Szostek; Design & Art Direction: Joanna Fidler-Wieruszewska
Challenge

Chatbotize was gearing up to raise, with a product ready to scale and a brand that hadn't kept up. Visually and narratively, the company looked smaller than it really was.

Goal

Build a coherent brand ready for investor conversations and international markets — with a new name and a system rooted in strategy, not taste.

Solution

I started with strategy: positioning, value proposition, brand point of view. The name grew out of interviews with the CEO — "Zowie," an archaic exclamation of amazement, redefined as a turning point in customer service. I took ownership of the whole thing: choosing the designer, overseeing the logo, visual system and first website, and coordinating the creative team.

Outcome

Investors grasp the brand's ambition in the market, its edge over rivals, and the upside no one has priced in yet. Soon after launch, Zowie landed its first investor and a pre-seed round to build out the product.

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